Purchase and sale policy

Hotel policies are in place to ensure that your stay is perfect and get the best information possible.

1. Cancellation policy

"You can cancel your room for free within 7 days before arrival, you will have to pay the full cost if you do not notify cancellation within 7 days before arrival.
Reservations for public holidays and Tet are non-refundable and non-cancellable.
If you are no-show at the time of check-in and there is no cancellation notice, you will not receive a refund for the booked reservation (as per Hotel Policy)".

2. Restrictions on pets, dangerous goods and banned substances

Please do not bring pets into the areas of the hotel.
It is strictly forbidden to bring dangerous goods, items that may cause danger to the hotel and other guests  (weapons, explosives, inflammables, toxic substances, infectious substances, etc.) belonging to the hotel.
All hotel rooms are non-smoking. Please note that there will be a penalty fee of VND 1,500,000 nett in case you are found smoking in the room according to hotel regulations.

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2 Adults / 0 Children




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